At Different Faces, we strive to provide our customers with the best possible service. Our merchandise may take 3-6 weeks to arrive, depending on items and location. We work hard to ensure that your items are packaged securely and shipped in a timely fashion. Please note that all sales are final, and we do not offer refunds or exchanges unless there is a defect in the product. By purchasing from us, you agree to our terms of service and understand that our policies are in place to protect both you and us.